Help Desk

Happy employees means more productivity:
Internal help desk for employees

Handle your employee issues smartly with our internal help desk software and create a better workplace experience. Our employee helpdesk is a sure-shot solution to resolve employees’ grievances faster in an efficient manner.

Happy employees lead to happy customers. So, leave a positive impression on the workforce by offering them an issue-free working environment.

What does internal help desk offer ?

Our employee centred help desk supports organizations in managing, and monitoring their employee issues and requests perfectly. It offers an internal ticketing system that enables employees to raise tickets for any issue they are facing within the organization. The ticket is routed to the concerned person to ensure that each complaint is best addressed, and handled by the right personnel.

How internal helpdesk work ?

Fasten-up internal support for your employees by understanding the working of our ticketing system in 5 simple steps:

  1. Authorized employees can generate tickets for issues.
  2. The key account holder of Internal Help Desk can check the list of raised complaints from the dashboard.
  3. The account holder routes the ticket to the concerned team for proper resolution.
  4. The status of the ticket raised is visible to both the account holder and the employees.
  5. Post resolution, the account holder can update the ticket status and close the concern.

Offering an employee-friendly workspace is easier than
you imagine. Know why to choose our internal help desk

All-In–One Solution All-In–One Solution

All-In–One Solution

Ensure no concern goes unheard. Efficiently handle all employee concerns (related to parking, security, housekeeping, accounting just to name a few) with our Internal Help Desk.
Timely Resolution Timely Resolution

Timely Resolution

Track the status of each ticket raised within the internal help desk and provide on-time resolution of each issue employees are facing while working.
Intuitive Ticket Management Intuitive Ticket Management

Intuitive Ticket Management

Route tickets to agents with the suitable skill set to make certain that each complaint is best addressed.
User-Friendly User-Friendly

User-Friendly

Right from raising tickets to tracking them, perform any task easily with our user-friendly Internal Help Desk ticketing system.