Happy employees means more productivity:
Internal help desk for employees
Happy employees lead to happy customers. So, leave a positive impression on the workforce by offering them an issue-free working environment.
What does internal help desk offer ?
Our employee centred help desk supports organizations in managing, and monitoring their employee issues and requests perfectly. It offers an internal ticketing system that enables employees to raise tickets for any issue they are facing within the organization. The ticket is routed to the concerned person to ensure that each complaint is best addressed, and handled by the right personnel.
How internal helpdesk work ?
Fasten-up internal support for your employees by understanding the working of our ticketing system in 5 simple steps:
- Authorized employees can generate tickets for issues.
- The key account holder of Internal Help Desk can check the list of raised complaints from the dashboard.
- The account holder routes the ticket to the concerned team for proper resolution.
- The status of the ticket raised is visible to both the account holder and the employees.
- Post resolution, the account holder can update the ticket status and close the concern.